Personal information is information about an identifiable individual.
- How Palette collects your personal information
Prospective Palette students and their legal guardians may be asked to voluntarily provide personal information to Palette anytime they are in contact with Palette, including contact by telephone or email, through this website, or in person. In those circumstances you can choose not to provide certain requested personal information, but then you may not be able to purchase products or services or access or use certain features of Palette’s website.
For example, when you register or subscribe to Palette newsletters or participate in Palette’s promotions, and when you contact Palette, Palette may collect a variety of your personal information, including your name, date of birth, mailing address, email address, and phone numbers.
You might also provide Palette with the personal information of other persons, such as friends and family. Please ensure that you have the consent of other persons before you provide their personal information to Palette.
- How Palette uses your personal information
Palette uses your personal information for various purposes, and as otherwise permitted by law, including: (a) to contact and correspond with you regarding your appointments, transactions and your use of Palette’s website, products and services, to provide you with customer care services, and to provide you with information regarding Palette’s announcements, promotions, upcoming events, new products and services (b) to facilitate transactions and process orders and payments for products and services purchased by you (including to remind you of un-purchased items left in your online shopping cart, to contact you regarding billing and payment discrepancies and to validate receipts); (c) to process and respond to your specific suggestions, comments, inquiries, and requests, and to otherwise administer Palette’s relationship with you; (d) to personalize and improve your user experience; (e) to administer and facilitate your participation in contests and promotions; and (f) to develop, deliver, and improve Palette’s products, services, and advertising.
Palette may combine your personal information collected through various sources, including information collected through Palette’s websites and information obtained from other sources such as the online public domain.
You may also provide personal information in order to receive email and other communications from Palette. You may unsubscribe from those communications by using the applicable self-service unsubscribe procedure offered by Palette (for example, by clicking an unsubscribe link in an email or adjusting your website user account preferences) or by contacting Palette using the contact information noted below. From time to time, Palette may use your personal information to communicate with you regarding important matters, such as information about your educational program changes, deadlines, program registration changes; because this information is important, you may not opt out of receiving these communications.
Palette also collects non-personal information - information that is not about an identifiable individual, including personal information that has been aggregated or otherwise anonymized so that it no longer relates to an identifiable individual. For example, Palette’s websites automatically collect certain non-personal information regarding website users, such as the dates and times they access the website, the browsers, operating systems, and devices they use to access the website, the website pages they access, and the referring and exit website pages.
Palette may use, disclose, transfer, and retain non-personal information for any purpose and in any manner whatsoever.
Cookies and Other Technologies
For example, Palette may use information collected through cookies and similar technologies to recognize the user of Palette’s website, track use of the website, offer personalized web page content, information and advertisements, and otherwise facilitate and improve the website experience. You may choose to decline or disable cookies if your web browser permits, but doing so may affect your ability to access or use certain features of Palette’s website.
Social Networking and Similar Situations
Disclosure of Personal Information
- To Palette Service Providers
For example, Palette engages service providers to help operate Palette’s websites, advertising, and email services and to analyze information collected through websites, advertising, and email (including through cookies and other similar technologies).
- To Meet Legal Obligations
For example, Palette may disclose information to law enforcement authorities or other businesses and organizations in connection with the detection, prevention, and prosecution of activities that Palette reasonably believes to be unlawful or fraudulent, and the disclosed information may include personal information of the individuals suspected of involvement in unlawful or fraudulent activities.
Retention, Location and Protection of Personal Information
Palette will store and process your personal information on cloud-based services provided by Google (e.g. Google Docs, Google Sheets) and other service providers.
Palette employs reasonable safeguards – including administrative, technical, and physical measures – appropriate to the sensitivity of the personal information in its possession or under its control in order to protect that information from unauthorized access, collection, use, disclosure, disposal, or similar risks.
Accuracy and Access to Personal Information
You can help Palette maintain the accuracy and completeness of your information by notifying Palette of any changes to your personal information.
You may also request access to your personal information and information about Palette’s collection, use, disclosure, and retention of that information by sending your request to Palette’s general email below. This is subject to applicable exceptions and limitations prescribed by law. You will be given reasonable access to your personal information, and will be entitled to challenge the accuracy and completeness of the information and to have it amended as appropriate.
Personal Information of Children – Palette does not knowingly collect personal information from or relating to children who are under 13 years of age without the consent of the child’s parent or legal guardian. Palette expects parents to supervise and monitor their children’s disclosure of personal information, including through Palette’s website. Please immediately contact us at the general email noted below if you believe that Palette has unintentionally collected personal information from a child under 13 years of age without the consent of the child’s parent or legal guardian. If Palette learns that it has inadvertently collected the personal information of a child under 13 years of age without appropriate consent, Palette will use reasonable efforts to delete that information from its systems and other locations where personal information is stored (except to the extent that retention of the personal information is required or permitted by applicable law).
Employment – Palette may use and disclose your personal information to administer and process your application for employment with Palette and related matters.
Last updated: July 7, 2017